App Support


💳Purchasing FAQs

I decided not to purchase. How do I remove the clock face?

What payment methods are accepted?

How do I uninstall this clock face or app?

I already purchased this clock face or app. Why do I see a 6-digit code and asked to pay again?

How can I request a refund?

⌚ Clock face Settings FAQs

How do I change the theme color and clock face settings?

The clock face won’t change colors or settings when I change settings in the Fitbit app.

How do I change the time format to 12-hour or 24-hour (military time)?

Why does my Fitbit Versa or Sense keep switching to a different clock face?

Do you plan on adding support for always-on display mode?

How do I submit a feature request or report a bug?

Contact Support

Use the contact form below, or email me at .