To uninstall, first install and switch to a different clock face from the Fitbit app. Then, from the installed clock face section, select this clock you’d like to uninstall, and select “Remove clock face”.

You can purchase my clock faces and apps using a credit card, PayPal, or Apple Pay.

🔒Payments are securely processed by KiezelPay.

CLOCK FACES: To uninstall, first install and switch to a different clock face from the Fitbit app. Then, from the installed clock face section, select this clock you’d like to uninstall, and select “Remove clock face”.

APPS: Uninstall the app using the “My Apps” section in the Fitbit app on your phone. View this article from Fitbit on how to remove an app.

If a purchased clock face or app is deleted and then re-installed, it may need to be reactivated. Reactivation is free. Simply visit the kiezelpay.com/code/unlock and enter the 6-digit code on your watch and the email address you used with the original purchase.

All of my apps and clock faces have a 30-day refund policy. In order to request a refund, you will need to contact KiezelPay, my payment processor, directly. You may contact them from their FAQ page at kiezelpay.com/faq/faq-refund. I am unable to issue refunds directly.

If you’ve encountered any issue or problem with my app, feel free to contact me using the contact form below and I’ll look into the issue.

In the Fitbit app on your phone, tap your account icon at the top left > Select your smartwatch > tap “Clockfaces” > Tap the clock face image, and then select “Settings” from near the bottom of the screen. From here, you can change various settings of the clock face, such as theme color.

🎥Change Clock Face Settings (YouTube video)

Sometimes temporary communication issues between the Fitbit smartwatch and your smartphone can cause issues with changing color settings.
You can usually resolve this problem by syncing your Fitbit app to your smartwatch by opening the Fitbit app on your phone, swiping down on the main screen of the Fitbit app (where it shows your step count and other fitness stats) until it says “Release to Refresh”. After it successfully syncs, then go to the clock face settings and change the color settings.

If this doesn’t work, try restarting both the watch and phone and then resyncing

Settings for the time format of your Fitbit is found at the Fitbit Account Settings website.

1. Log into your Fitbit Account Settings.
2. Scroll to the bottom of the page until you reach the “Advanced Settings” section.
3. Click “Clock Display Time”, and select “24-hour” or “12-hour”.
4. Click “Submit” near the bottom of the page.
4. Open the Fitbit app on your phone and swipe down to sync the app

🎥Change to 12hr/24hr Format (YouTube Video)

It sounds like you have always-on display mode enabled. The Versa 2/Versa 3/Sense always-on display mode is where the watch switches to a simplified clock face when the display is not in use, and then switches back to the clock face you have installed when you wake the display.

You can turn off or customize this feature by going to the Settings App > Scroll down and tap “Always-on Display”. You may read more about customizing the always-on display mode from Fitbit’s article on changing display settings.

Always-on display mode support is a feature I would like to add to my clock faces. However, this feature is currently limited to select developers. Fitbit has been working with this select group of developers to improve their tooling and reviewing process before releasing the feature to more developers. I hope that Fitbit will release this feature to more developers soon.

Fitbit will be using the number of active users, downloads, and ratings of a third-party developer’s clock face as criteria in the release of the feature to more developers. To help, you may consider leaving a review of my clock face in the Fitbit app.

Contact me using the contact form below. Thank you for the feedback.